Incident Management

CardinalShield Incident Management (IM) provides a common operating picture across university schools, departments, and business units during incident response by enabling:

• Incident Management: Enhances university response with a centralized incident reporting system that automatically triggers notifications and response workflows to ensure all necessary personnel are promptly informed.
• Incident Decision-Making: Empowers university leaders and emergency managers with access maps and incident data, enabling informed decision-making and effective prioritization  of response priorities.
• Task Assignment and Tracking: Facilitates task assignment, monitoring, and collaboration across departments, enabling each team member to track outstanding tasks and ensure the appropriate execution of all parts of the response plan.
• Communication and Collaboration: Supports multi-channel communication—via emails, messages, or calls—ensuring that everyone involved in the emergency response has access to information in real-time, regardless of location.
• Document Management: Allows for the staging of important documents within the system for quick and easy access during a response, while also automatically logging every action to ensure accountability and facilitate After Action Reporting.
• Resource Coordination: Streamlines resource requests and allocations, ensuring required materials, personnel, and equipment are identified and deployed for effective incident response.