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Cardinal Key Installation

Users attempting to install the Cardinal Key are encountering a "Permission Denied" error related to the installer trying to create a directory in a restricted system path 

On this page:

Windows

Known issues:

  • N/A

  1. Download and open the installer.

    Download Cardinal Key Installer for Windows

  2. Select Get Started.

  3. Use the device name displayed at MyDevices to ensure compliance. Learn more about device names. Select Continue.

  4. Select Download and Install.

  5. A browser will load, enter your SUNet ID and password.

  6. You're done! Learn more about using your Cardinal Key and click Close.

macOS

Known issues:

  • N/A

  1. Download and open the installer.​

    Download Cardinal Key Installer for macOS

  2. Select Get Started.

  3. Use the device name displayed at MyDevices to ensure compliance. Learn more about device names. Select Continue.

  4. Select Download and Install.

  5. A browser will load, enter your SUNet ID and password.

  6. Click the Install button in the Profiles pane.

  7. You're done! Learn more about using your Cardinal Key and click Close.

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Known Bugs / Caveats / Notes

Mac/Win

  • Computers must be connected to the internet. Currently, no warnings exist for scenarios in which the computer is not connected to the internet.

Windows

  • The program will self elevate by creating a temp directory in ProgramData and then execute a shortcut of the application from the desktop.

Mac

  • On Big Sur, the profile cannot be installed automatically; the user will be prompted to enable the Profile by going to System Preferences => Profiles​
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