Please call us at 9 + 1 + 650-725-HELP Monday through Friday, 8 a.m. to 5 p.m., for more information or to set up your service. For complete rate listings, see the rates for all services.
Telephone line service features
- Includes free local and long distance dialing
- Voicemail upon request
- Caller ID will be displayed on outgoing calls (can disable upon request)
Using Telephone Features
Placing Calls
To reach 9-1-1 emergency services
- Dial 9 + 911.
- Connects to the Palo Alto 911 dispatch for a medical/police/fire emergency.
From a Stanford telephone to reach another Stanford telephone
- Dial the last five digits of the telephone number.
- For example, if the number is 725-4636, dial 5-4636 (this is the 5-INFO number).
Note: The Stanford system serves the University, the Medical Center, and on-campus student residences. Stanford phones have 7-digit numbers beginning with 723, 725, 497 or 498. Note that from a non-Stanford phone, a caller must dial your full 7-digit phone number to reach you; non-Stanford callers cannot dial a five-digit number to reach you.
To reach an off-campus phone within the local area (for all areal codes including 650)
- Dial 9 + 1 + area code + seven-digit telephone number.
Long distance calls
- Within the U.S. & Canada
- Dail 9 + 1 + area code + seven-digit telephone number ...
- International: direct dial countries
- Dial 9 + 011 + country code + city code + telephone number ...
International: non-direct dial countries
- To call a non-direct dial location, dial 200 for a Stanford operator.
Information for Stanford
- Information for Stanford University and Medical Center is provided by the Stanford operator.
- Dial 200
Directory information
- Information for area code 650
- Dial 9 + 411
- Information for other area codes
- Dial 9 + 1 + area code + 555-1212
Caller ID (outbound)
Your phone number and name will be displayed upon making outbound calls. To disable outbound Caller ID, submit a Help request.
