For University Terrace, University IT at Stanford University provides telephone, Internet, and cable television services in residences
To order new communication services in your apartment, or to make changes to your existing services, please use the “Add new service” button on this page.
Note: The cable modem provided by University IT provides internet service up to 1Gbps through a wired Ethernet connection. If you want to have wireless internet access, purchase a broadband router and connect that router to the cable modem through the Ethernet port.
|Bundle Selections||Monthly Cost|
|Res Bundle 2: Internet and Phone||$86|
|Res Bundle 3: Internet and Cable TV||$118|
|Res Bundle 4: Internet, Cable TV, and Phone||$152|
Be sure to request a SERVICE DISCONNECT using the “Cancel existing service” button on this page when you move out of your residence or if you no longer need service. If you do not request the disconnection of services, you will be responsible for any accrued balance due.
For billing and other service questions, contact University IT at (650) 725-HELP (select option 3), Monday through Friday, 8 a.m. to 5 p.m. or submit a Help ticket.
After hours and holiday trouble calls are answered around the clock by the IT Operations Center. System-wide problems (problems simultaneously affecting several customers) are immediately dispatched to on-call repair technicians; individual user problems are handled remotely whenever possible. When a technician visit to a residence is required, appointments are typically made for the next business day.