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Configuring Outlook for Windows for IMAP

The Zimbra service was retired on December 31, 2015.

If you have migrated to Office 365, please use the configuration instructions on the Office 365 site.

Outlook comes with Microsoft Office for Windows and can be used alone to manage mail via IMAP or POP. When Outlook is paired with the Zimbra Connector for Outlook (ZCO), you can access your Zimbra calendar, contacts, and task functions in Outlook. The connector provides an integrated email and calendar experience similar to what you see in Webmail.

Configuring Outlook

  1. Start Microsoft Outlook.
    • If you are upgrading from an previous version of Outlook on the same computer, your settings carry over automatically.
    • If you already have an Outlook account set up and want to add another, click the File tab and then click Add Account.
    • If this is the first time you are adding an account, the Welcome window displays. Click Next to display the the Add an Email Account window. Select Yes to set up Outlook and then click Next.
    Add Email Account dialog box
  2. Click Manual setup or additional server types and then click Next.

    choose to set up your account manually
  3. Click POP or IMAP as your service and then click Next.

    choose email service
  4. Enter the following account settings:
    • Your Name: your name
    • E-mail Address: your email address
    • Account Type: IMAP
    • Incoming mail server: your SUNet
    • Outgoing mail server (SMTP):
    • User Name: your SUNet ID
    • Password: leave blank
    • Remember password: unchecked
    • Require logon using Secure Password Authentication (SPA): unchecked

    account settings
  5. Click the More Settings button.
  6. With the General tab selected, enter a name for your mail account, such as Stanford Email, if you wish. Otherwise, the mail account name defaults to your email address.

    enter name for your email account
  7. Click the Outgoing Server tab and enter the following information:
    • My outgoing server (SMTP) requires authentication: checked
    • Use same settings as my incoming mail server: selected

    outgoing email server information
  8. Click the Advanced tab and enter the following information:
    • Incoming server (IMAP): 993
    • Use the following type of encrypted connection: SSL
    • Outgoing server (SMTP): 465
    • Use the following type of encrypted connection: SSL
      (Make sure this doesn't change your outgoing server setting, above.)
    • Purge items when switching folders while online: checked

    advanced email settings  
  9. Click OK to close the Internet E-mail Settings dialog box.
  10. In the Add Account window, click Next.
  11. You will be prompted for your password. Enter your SUNet ID password and then click OK. Leave the Save this password in your password list box unchecked.
    Note: You may be prompted twice for this information.

    login window
  12. Microsoft Outlook will send you a test message to verify that your account can send and receive email.  If the Test Account Settings dialog box shows that the tests completed successfully, click Close. If the tests fail, recheck your configuration settings.

    test settings  
  13. You may be prompted to log in again with your SUNet ID and SUNet ID password.
  14. Click Finish to complete the setup of you email account.

    Finish email account setup

Reading email

  1. Log in with your SUNet ID and SUNet ID password and then click OK.
  2. The first time you use Outlook the First Things First dialog box displays. Click Use recommended settings and then click Accept.

    install important updated for Office, Windows, and other Microsoft software
  3. The messages in your IMAP Inbox will display (this may take a minute). Click the message you wish to read. Double-click the message if you want it to display in a new window.

    email Inbox

Additional information

Last modified July 16, 2015