Paging Services
Paging Services provides messaging through the Spok Mobile app, as well as traditional paging services for Stanford University, Stanford Health Care, and Stanford Children's Health.
Messaging ID (Required)
Get started with a Messaging ID to use any of the messaging delivery method services (similar to a username or login ID).
Spok Mobile
Send secure two-way messages through the Spok Mobile app on your iOS or Android device.
Spok Wireless
Deliver PHI compliant messaging through an encrypted long range pager.
Other
Explore other paging methods and services.
| Function | Spok Mobile | Smart Page | My Pager | Operator (288) (650) 723-6661 | Service Request Forms |
|---|---|---|---|---|---|
| Send a page | Yes | Yes | Yes | Yes | Yes |
| Change status (i.e., available, not available) | Yes | Yes | Yes | Yes | Yes |
| Reset password | Yes | Yes | Yes | Yes | Yes |
| View paging history | Yes | Yes | Yes | Yes | Yes |
| Set a covering exception: (call forwarding) for current date | Yes | Yes | Yes | Yes | Yes |
| Set a covering exception: (call forwarding) for future date | Yes | Yes | Yes | Yes | Yes |
| Set a referral exception: (Instruction to call number rather than page for current/future date) | Yes | Yes | Yes | Yes | Yes |
| Manage delivery destinations | Yes | Yes | Yes | Yes | Yes |
| View/edit on-call schedules | Yes | Yes | Yes | Yes | Yes |
Is something broken? Submit an incident ticket. Do you need something? Submit a Paging Services request. You can also contact us at 650-725-4357 (5-HELP) Opt. 3 select 1 for paging services or 2 for mobile services.
Using Smart Page
Learn how to launch Smart Page to access the messaging portal and search the directory on a web-based interface.
User guides
Pager user guides are available.
Patient identifiable information should be limited to the absolute minimum necessary to facilitate urgent patient care or support functions.
Eligibility
- Current faculty, staff, and students affiliated with Stanford Health Care, Stanford Children's Health, and School of Medicine.
Requirements
- Workspace ONE (SHC & SCH all users)
- Workspace ONE (SoM & SU users accessing PHI)
- Workspace ONE or Non-AirWatch MDM (Non-Stanford Organizations)
Data security
May not be used to transmit Moderate or High Risk Data, as defined by the Information Security Office.
| Type | Secured Connection |
|---|---|
| Pages to Spok Mobile | Secured |
| Pages to Spok Wireless Secured | Secured |
| Pages sent to SMS | Not secured |
| Pages to SBAN/Spok Wireless | Not secured |
| Email to page from non-Stanford email addresses | Not secured |
These videos demonstrate various request options.
SPOK mobile setup and registration
This video explains how to register your mobile phone to SPOK and set up the application on your device.
Adding a paging order
This video explains how to submit a Help request to add a pager.
Changing a paging order
This video explains how to submit a request to change a paging order.
Cancelling a paging request
This video explains how to cancel a paging request.
Change mobile service
This video explains how to submit a Help request to change a mobile service.
Cancel mobile service
This video explains how to submit a Help request to cancel a mobile service.
Add mobile device
This video explains how to submit a Help request for a new mobile device.
