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Paging Services

Send and receive messages through the most secure and reliable delivery service — Spok Mobile Messaging app.

Getting started

Paging Services provides messaging through the Spok Mobile app, as well as traditional paging services for Stanford University, Stanford Health Care, and Stanford Children's Health.

Messaging ID (Required)

Get started with a Messaging ID to use any of the messaging delivery method services (similar to a username or login ID). 

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Spok Mobile

Send secure two-way messages through the Spok Mobile app on your iOS or Android device.

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Spok Wireless

Deliver PHI compliant messaging through an encrypted long range pager.

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Other

Explore other paging methods and services.

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How do I manage my service?

 

Function Spok Mobile Smart Page My Pager Phone System (222) (650) 723-8222 Operator (288) (650) 723-6661
Send a page Yes Yes Yes Yes Yes
Change status (i.e., available, not available) Yes Yes Yes Yes Yes
Reset password Yes Yes Yes Yes Yes
View paging history Yes Yes Yes Yes Yes
Set a covering exception: (call forwarding) for current/future date Yes Yes Yes Yes Yes
Set a referral exception: (Instruction to call number rather than page for current/future date) Yes Yes Yes Yes Yes
Manage delivery destinations Yes Yes Yes Yes Yes
View/edit on-call schedules Yes Yes Yes Yes Yes

Is something broken? Submit an incident ticket. Do you need something? Submit a Paging Services request. You can also dial 5-HELP, option 2, option 2 or for hospital staff, dial 4-HELP, option 1.

Automated phone system

Learn how to use the automated phone system for paging.

Learn more about paging features

Using Smart Page

Learn how to launch Smart Page to access the messaging portal and search the directory on a web-based interface.

Learn more about smart page

User guides

Pager user guides are available.

Learn more about pager user guides

Patient identifiable information should be limited to the absolute minimum necessary to facilitate urgent patient care or support functions.

Eligibility

  • Current faculty, staff, and students affiliated with Stanford Health Care, Stanford Children's Health, and School of Medicine.

Requirements

Data security

May not be used to transmit Moderate or High Risk Data, as defined by the Information Security Office.

Type Secured Connection
Pages to Spok Mobile Secured
Pages to Spok Wireless Secured Secured
Pages sent to SMS Not secured
Pages to SBAN/Spok Wireless Not secured
Email to page from non-Stanford email addresses Not secured

Learn more about data security