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Open Doors With Stanford Mobile

New Mobile Key feature to release June 28 for faculty and staff; July 6 for students and postdocs
Wednesday, June 15, 2022
Update on 6/27/22: Due to the impact on building access equipment from last week's campus power outage, we need a little more time. The original June 28 release for faculty and staff is postponed to June 30. Thank you for your patience.

Phone, wallet, keys. Or better yet: phone, phone, phone.

The Stanford Mobile app is unlocking a new feature enhancement — Mobile Key. Stanford faculty and staff can expect the release starting June 28, and students and postdocs on July 6 (version 10.7.0 for both iOS and Android). Students and postdocs in campus housing will receive a separate communication with additional details.

Through secure, encrypted technology, Mobile Key makes it possible to use your phone in lieu of your physical Stanford ID card to access doors on campus.

What’s more? Use either your Stanford Mobile ID or Stanford ID card to:

  • Access library resources
  • Retrieve print jobs at Cardinal Print stations
  • Pay for food at dining halls with meal plan or Cardinal Dollars 

Access to student residences is limited to a single method and will continue to require the Stanford ID card.

Tap, Swipe, or Twist & Go

These could be dance motions. But they’re also ways you can have your Mobile Key interact with card readers. Options include:  

  • Open button. Press the Open button on your Mobile ID in the Stanford Mobile app. The range of your phone’s proximity to each card reader may vary.
  • Tap. Tap your phone on a card reader as you would with your physical Stanford ID card. You can do this without opening Stanford Mobile as long as the app is running in the background. 
  • Twist & Go Mode (turn on/off in settings). Twist your phone 90 degrees right or left, approximately 6 to 8 inches from the card reader as if you are opening a door knob.

Card readers and their individual programming may vary depending on the building. Read more about using these settings at mobilekey.stanford.edu.

Get started with Mobile Key

To start using Mobile Key upon its release dates, follow these instructions on how to add Mobile Key to your phone. If you need additional assistance, please submit a Help ticket

Mobile Key is equivalent to a physical key card. If your phone is lost or stolen, you must report it to the ID Card Office immediately so that your Mobile Key can be disabled remotely.

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