Course Enrollment Policy
You may enroll in a Technology Training course up to one day before the class start date, unless otherwise indicated.
Registering with STAP Funds
University staff who are regular or fixed term employees are eligible for the Staff Training Assistance Program (STAP). To learn who is eligible to participate in this program and what types of training the program covers, visit Eligibility and Coverage.
To enroll in University IT courses online (using STAP funds) in STARS:
For help using STARS, click the Help for Learners link along the left side of the page, under Menu.
Registering with PTA or Cost Center Number
If you are paying course fees using any combination of department PTA, Cost Center number, or credit card, please visit the online registration form. Currently, Stanford Healthcare users need a SUNetID to register for classes. To learn more, visit the Request a SUNetID page.
You should receive enrollment confirmation via email soon after you enroll. If you do not receive confirmation prior to class, submit a Help ticket.
Course Drop Policy
There is a 3-day cancellation policy for all ITS fee-based classes. If you attempt to cancel a session less than three full days prior to the training, you will be charged the entire course fee.
To drop a class using the online registration program (STARS), log into Axess, click the "Training (STARS)" tab, go to the “My Learning” link, and find the class you wish to drop.
Please note: You can only drop for a refund up until 11:59pm THREE FULL BUSINESS DAYS prior to the class.
Classes with insufficient enrollment may be cancelled by the training provider. Should this occur, you will be notified and the fee will be refunded.
Have questions? Submit a help ticket.
Class Recording Policy
If a Technology Training class is recorded through Zoom, the videos are used strictly for internal review purposes.
Access to Technology Training facilities is Americans with Disability Act (ADA) compliant. Please submit a Help ticket in advance of the class with questions or requests.