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Effective Techniques and Approaches for Managing Remote Workers

Class Code


Class Description

Effective immediately in response to COVID-19, all Technology Training classes will be delivered online until further notice.

In advance of each session, Tech Training will provide you with a Zoom link to your class, along with any required class materials.

This live online class examines some of the common challenges involved in remote management and discuss best practices, approaches, and techniques used to effectively manage and guide remote workers and teams.

More employees are now working remotely than ever before, and they are doing so for longer periods, according to Gallup's 2017 State of the American Workplace Report. Gallup consistently found that flexible scheduling and work-from-home opportunities play a major role in an employee's decision to take or leave a job. The number of remote workers is expected to continue to increase in the future.

Being a remote manager or team leader is not an easy job. It can be a tumultuous experience, packed with leadership challenges, demanding a lot of trust and patience. Nonetheless, it's a rewarding experience and can increase worker productivity, reduce employee turnover and boost morale.

Modern technologies and software applications now make it possible for many individuals to work away from a traditional office location. Many successful businesses and organizations are now fully operational with remote teams. This important change in workplace dynamics demands special leadership approaches and managerial techniques to effectively evaluate and communicate with remote workers.

The course identifies the essential managerial and worker skill sets that are required for successful remote performance and explores ways to build trust, enhance working relationships improve communication and overcome some of the difficulties involved with working and managing remotely.


Topics included in this course will cover the following:  

  • Examine economic and social trends driving remote work.
  • Examine the employee/manager perspectives of remote management through multiple dimensions and discuss the link of the people side to the business goals.
  • Discuss the benefits and disadvantages of remote work for managers and workers.
  • Explore individual managerial attitudes, biases, and preferences towards remote work.
  • Prepare for managing remote workers from and at Redwood City. 
  • Common Characteristics of remote teams.
  • Discuss recent organizational successes and failures in managing remote teams.
  • Identify three challenges in managing remote teams.
  • Identify the key leader effective actions and practices to lead remote workers/teams.
  • Collaborative tools that facilitate. 
  • Develop an action plan for communicating, engaging, and leading remote teams.

Note: After reserving your spot, you will receive instructions on how to join the virtual class via email prior to the day of the class.

University IT Technology Training classes are only available to Stanford University staff, faculty, students and Stanford Hospitals & Clinics employees. A valid SUNet ID is needed in order to enroll in a class.