Skip to content Skip to site navigation Skip to service navigation

Recover Deleted Email in Office 365

Office 365 accounts are not backed up. However, you can recover a message up to 14 days from when it is emptied from your Deleted Items folder. Stanford has no additional way to recover deleted items.

If a folder is deleted it cannot be restored. Only messages can be recovered.

If you purge an item from your Deleted Items folder it cannot be recovered.

To recover items that have been emptied from the Deleted Items folder:

  1. In Outlook on the web (webmail), right-click the Deleted Items folder and then click Recover deleted items.
    Note: This option is only available in the full folder list and not to the Deleted Items folder in Favorites.
  2. Right-click the messages you want to recover and then click Recover.
  3. Click OK. The messages you selected are restored to their original folders.
Last modified March 21, 2017