Windows Cloud Data Infrastructure

What we do

We support the university's centralized Windows Infrastructure, Email, Cloud Collaboration, and Data Protection services.

How we do it

We support and advance the academic, research, clinical, and administrative functions of Stanford University. Our team’s goals are to help develop, improve, and promote IT best practices for all supported services through contribution to University IT’s goals, initiatives, processes, and Communities of Practice.

We strive to:

• assist in the adoption and expansion of Stanford's portfolio of cloud-based products, services, and technologies
• architect, build, operate, secure, and enhance the Windows based server infrastructure both on premise and in the cloud
• facilitate collaboration across campus groups, affiliates, and remote users in order to enhance productivity, transparency, and to foster an open community

Services we support

• Email
  • User email
  • Calendaring
  • Shared email
• Cloud Collaboration
  • Microsoft 365
  • Google Suite
  • University Box
• Data Protection
  • Proofpoint
    • Spam and email antivirus/antimalware defense
    • Mail encryption ("Secure:")
    • Data Loss Prevention (DLP)
    • Cloud Access Security Brokers (CASB)
  • Airwatch
    • Mobile device management
    • Zero touch deployment
• Windows Infrastructure
  • Active Directory
  • RADIUS for eduroam and VPN
  • AS Windows Administration
    • Windows servers
    • Remote Desktop Servers (RDS)
    • Key Management Service (KMS)
    • Public key infrastructure certificate authority

Get help

For assistance during normal business hours please submit a Help ticket.

The team is available 24x7x365 for URGENT issues. If you have urgent issues requiring After-Hours Support or are reporting a service outage/degradation, please call ITOC at 650-721-4862.