Skip to main content

FAQs: Setting Up Your Microsoft Login with Authenticator

I already have Microsoft Authenticator on my mobile device. Will there be any conflicts or a different view?

No. Like Duo, you can have accounts from multiple organizations without issue.

How will Microsoft Authenticator work if I don't have a mobile device?

You must have a mobile device capable of installing current apps from the Apple App Store or Google Play Store.

Can I use Apple Watch or Android wearable devices for Microsoft Authenticator?

No. Apple Watch and Android wearable devices (such as Samsung Galaxy Watch) are currently incompatible with Authenticator's security features. However, you can mirror Authenticator notifications from your phone to your wearable device.

I just set up my new login and no longer see my Zoom plugin in Outlook calendar. What happened?

You may need to reauthenticate integrations in your Outlook email and calendar.

Will Microsoft third-party apps be affected by the new Microsoft login (Entra ID)?

Yes, any third party application that connects to Microsoft 365 services or systems will see the new Stanford Microsoft login page and passwordless prompts. Access to the application itself doesn't change at all,  just the login screen changes. 

The following apps are among those that will be impacted:

  • CoreView
  • GitHub
  • Zoom Outlook Plugin
  • Slack Outlook Plugin
  • Spark
  • Calendly
  • Smartsheet
  • Thunderbird
  • Fizz
  • LinkedIn

What if an application takes me to Entra ID but then has me authenticate Stanford IDP as well?

If you experience an authentication "Double Hop," there is likely a specific setting in the application directing authentications to the Stanford IDP. The application owner will need to take action to adjust the setting.

What's the relationship between Microsoft Entra ID and other Microsoft services like Microsoft 365?

Microsoft Entra ID (formerly Azure Active Directory) is the identity and access management service that handles authentication for Microsoft services. When you sign in to a Stanford Microsoft service, Entra ID verifies your identity and determines your permissions.

Last modified