University IT
Operator Services Center
The Operator Services Center handles dispatching for emergency Code calls at the Hospitals, provides overhead paging services, and provides communication services for defined procedures, such as disaster response team notifications.
During evening, weekend and holiday hours, the OSC also answers calls for assistance and referral relating to Residential and Dining Services, Campus Facility Operations, environmental health and safety, organ offerings, body donations, CATH team, and Dialysis and Transplant Services.
In times of natural or other disasters, the OSC is an Emergency Operational Center (EOC) for the Hospitals and the University.
Request our services
Code Group Support
Code groups are used for paging and messaging using the SPOK system
Smart Page/Oncall
Smart Page On-Call schedules are used for scheduling On-Call personnel for a variety of services
Call Review
Request a Call Review with the OSC team
Meet the Team
Xandra Ganbin
Associate Director
Lisa Nuku
Operations Manager
Aaron Owens
Supervisor
Rebecca Sparks
Technical Operations Specialist
