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How do I report a lost or stolen device?

Reporting a lost or stolen device is crucial for protecting sensitive personal information and preventing unauthorized access to Stanford data. Fortunately, the Information Security Office (ISO) created the Take Action for Lost or Stolen Devices webpage for instructions and guidance to follow if your device is lost or stolen.

Learn how to take action

Losing your phone or laptop can be anxiety-inducing, but having steps to help remediate the situation may ease some of the panic. In the unfortunate event of a lost or stolen device, go to the Take Action for Lost or Stolen Devices webpage to follow the reporting process. The steps include:

  • Reporting a stolen device
  • Verifying a device’s encryption status
  • Submitting a Help request to the University Privacy Office
  • And more

Remember, it's important to be proactive. Familiarize yourself with the reporting process now to know what to do should your device be missing or taken. 

Need a reminder tool? Check out the infographic, which has a link back to this article:

View the infographic >>

Additional Resources

  • Questions? Submit a Help request to the University Privacy Office (UPO) team.
  • Explore the UPO website to review guides and policies around privacy. 
  • Visit the ISO homepage.
 
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