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Get the Inside Track on Stanford University’s ServiceNow Initiatives

Tuesday, April 4, 2023

Have you ever wondered what’s next for the university’s central service management platform? You can find all the latest and upcoming enhancements, fixes, and more on our recently redesigned ServiceNow UIT service page

New updates include:

  • Easy access to an up-to-date project roadmap, release notes, and future system upgrade details
  • Idea portal where you can vote on or submit new ideas to be considered for future ServiceNow enhancements
  • A submit request button is now located at the top of the page
  • Direct access to ServiceNow training and how-to guide knowledge articles

What do you need to do?

If you are new to using the university’s ServiceNow platform, check out the Get Started section on our ServiceNow UIT service page for quick access to knowledge articles and training resources for fulfillers, or someone who works on tickets. 

If you are already a pro, continue using ServiceNow as you do today. Submit and vote on ideas in the new Idea portal, and visit our ServiceNow UIT service page for up-to-date priorities and release notes.

If you have questions or need additional assistance, submit a Help request.

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DISCLAIMER: UIT News is accurate on the publication date. We do not update information in past news items. We do make every effort to keep our service information pages up-to-date. Please search our service pages at uit.stanford.edu/search.