Class Code
ITS-0287
Class Description
Most Technology Training classes will be delivered online until further notice.
Before each sesson, Tech Training will provide a Zoom link for live online classes, along with any required class materials.
When surveying users, it is important to know the basics of survey science. In this lecture setting, learn tips and best practices of survey design to get the information you need.
Learning Objectives
- How to strategically plan your survey
- Understand the best practices for survey design
- Review collection techniques to get the best response rate
- Considerations when presenting the findings
- Determine which online tool is best for your survey
Topics Covered
Planning
- Formulating the problem or question to be answered
- Determining the research approach
- Setting objectives for information collection
Design
- Choosing a collection method (Qualtrics, Google Forms, or SurveyMonkey)
- Tips for good visual design
- Types of questions/response alternatives
- Pretesting and pilot testing
- Pitfalls to avoid
- Good question test - is it clear, easy answerable, unbiased?
Collection
- Collecting responses
- Improving response rates and retention
Analysis & Reporting
- Considerations when presenting the finds in charts and graphs
