Skip to content Skip to site navigation Skip to service navigation

Resource Management

A Resource Plan summarizes the role, group, date, and level of effort a resource needed to complete a project. The practice of capturing resource plans within demands is necessary for capacity planning.

Demand resource plans power several views in the system:

  • For people managers: See the future demands on their own resources
  • For Project Portfolio Management Governance Committee: Can view resource needs for each demand in the pipeline to aid in decision-making.

By this stage, people managers should have provided details about the work contribution expected from their teams. The Demand Manager will use that information to create Resource Plans.

Resources for resource management within ServiceNow Project Portfolio Management:

Last modified September 15, 2023