Stanford University IT is now using ServiceNow Change Requests to manage all changes to production.
Key Dates:
- August 22, 2016 - Live (pilot mode)
- September 1, 2016 - Fully Live on Geneva, no more Remedy Infrastructure Change tickets or using JIRA for Production Changes.
- December 13, 2016 - Upgraded to Helsinki
- July 24, 2017 - Upgraded to Istanbul
