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How to Receive a Fax with Cardinal Fax

  1. To receive a fax, you must get a fax number assigned to your email. Follow these steps to ensure that you can receive inbound faxes directly to your email account. Note: Please order an analog fax line if you have PCI compliance requirements:

    • To receive inbound faxes directly to your email account, work with your departmental contact to place your request in OrderIT.
    • To move an inbound fax line to Cardinal Print, work with your departmental contact to place a change request in OrderIT.
    • Information required to move personal fax lines:
      • The existing personal fax number
      • User SUNet ID
    • Information required to move group/department fax lines:
  2. After you set up Cardinal Fax for inbound faxes, faxes sent to your fax number will appear in your email Inbox. You can then review, save, or print out a fax from your email.
    • This is what an inbound fax notification looks like:
      Inbound fax notification
    • If you have your Auto Reply is activated (e.g., Out of Office Reply), and your email account receives an inbound fax, the fax will be discarded. You will receive this email notification:
      Auto reply notification
Last modified March 18, 2020