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How to Receive a Fax with Cardinal Fax

  1. To receive a fax, you must get a fax number assigned to your email. Follow these steps to ensure that you can receive inbound faxes directly to your email account. Note: Please order an analog fax line if you have PCI compliance requirements:
    • To receive inbound faxes directly to your email account, work with your departmental contact to submit a request.
    • To move an inbound fax line to Cardinal Print, work with your departmental contact to submit a change request.
    • Information required to move personal fax lines:
      • The existing personal fax number
      • User SUNet ID
    • Information required to move group/department fax lines:
  2. After you set up Cardinal Fax for inbound faxes, faxes sent to your fax number will appear in your email Inbox. You can then review, save, or print out a fax from your email.
    • This is what an inbound fax notification looks like:
      Inbound fax notification
    • If you have your Auto Reply activated (e.g., Out of Office Reply), and your email account receives an inbound fax, the fax will be discarded. You will receive this email notification:
      Auto reply notification
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