How to Modify Admin Access Manager Account Requests

Follow these steps to manage the requests you have submitted. For instructions on how to request an admin access account, visit How to Request a New Account/Role.

Assign a new approver

If your approving manager is not available, you can change the approver to another manager in your organization.

1. Log into the Admin Access Manager. 
2. Click the Manage Requests tab.
3. Click the Actions button to the right of the request you want to reassign and select View Requests.
   
4. On the Request Status pop-up, click the Change Approver button.
   
5. Enter a name, SUNetID or email alias in the Select Approver field to select a new approver.
6. Click Change Approver.
7. Click Close.

Cancel a request

If it is determined that the admin access request is no longer needed, use the following steps to cancel the submission.

1. Log into the Admin Access Manager. 
2. Click the Manage Requests tab.
3. Click the Actions button to the right of the request you want to cancel and select Cancel Request.
   
4. Enter optional Workflow comments as necessary.
5. Click Cancel Request. 
   
6. Confirm the Request Status is Cancelled and click Close.

Learn more

• Check out the Frequently Asked Questions (FAQ).
• For questions or support, submit a Help request.