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Project Team

Project Team

ServiceNow team contact list

CORE TEAM PROCESS OWNERS SERVICE CATALOG TEAM TECHNICAL TEAM
  • Kathy Pappas-Kassaras (ITSM Program Manager)
  • Claudia Dencker (Project Manager)
  • Peter Kwok (Project Manager)
  • Nancy Ware
  • Jon Russell
  • Matthew Ricks
  • Larry Dillard
  • Vacilis Kollias
  • Jeff Bubin
  • Michelle Collette
  • Vesna Siracevska
  • Chris Lundin
  • Kelly Schnaps
  • Karen Grimm
  • Megan Miller
  • Anh Tran
  • Kellie Trauner
  • ​Barb Koss
  • Rachel Manongdo
  • Julie Nelson
  • Jon Russell (Incident)
  • Larry Dillard (Change)
  • Jan Cicero (Knowledge)
  • Kathy Pappas-Kassaras (Request)
  • Matthew Ricks (Problem)
  • Claudia Dencker (SDLC)
  • Claudia Dencker (CMDB)
  • Michelle Collette
  • Jim Knox
  • Kelly Schnaps
  • Raj Lalchandani 
  • Sourabha Mohaptra
  • Greg Janicki
  • SG Venkatesh
  • Srinivas Mikkilineni
  • ​David Pax
  • Kalpana Nadendla
  • Vijay Kolli
  • Tom Sobczak (Acorio)
  • Jonathan Koster (Acorio)
  • Shilpa Yellewar (Acorio)
  • Steve Villilo (Acorio)
  • John Maher (Acorio)
  • Greg Mest (Acorio)
steering committee stakeholders & change champions
  • Jan Cicero 
  • Bill Clebsch (Executive Sponsor)
  • Claudia Dencker
  • Randy Durante (Technical Oversight)
  • Ganesh Karkala (Executive Sponsor)
  • Kathy Pappas-Kassaras
  • ​Sam Steinhardt (Business Owner)
Last modified September 21, 2017