Skip to content Skip to site navigation

March ServiceNow Updates Set the Stage for Future Upgrade

Monday, February 27, 2023

This Friday evening, March 3, University IT (UIT) will complete the first phase of upgrading ServiceNow to a newer version, Tokyo. This set of updates will be mostly technical and will not affect the overall look or feel of the platform. 

During the upgrade, ServiceNow will remain available. However, system responsiveness might be slower than usual. The update is planned to take place between 6 and 8 p.m. PT Friday.

These March updates will help pave the way for a future upgrade to the full new Tokyo interface. We will publish more details and documentation about the next significant update when details are set.

For more information about previous ServiceNow changes, view the ServiceNow release notes.

If you have questions about the change or experience any issues, please submit a Help request.

Share Feedback

DISCLAIMER: UIT News is accurate on the publication date. We do not update information in past news items. We do make every effort to keep our service information pages up-to-date. Please search our service pages at