Skip to content Skip to site navigation

Important Reminder About Personal Box Accounts

Monday, February 27, 2023

NOTE: The information in this article applies to Stanford University Box only. It does not pertain to the use of Stanford Medicine Box.

As previously announced, the Stanford University Box service was retired on Feb. 28, 2023.

It’s important to remember that personal (non-Stanford) Box accounts are unrelated to the enterprise service and have limited features. Specifically, unlike Stanford University Box accounts, personal Box accounts are not an approved service for storing Moderate Risk and High Risk: Non-PHI data. The university does not support the use of personal accounts regardless of the platform to conduct Stanford work. 

To ensure that your and the university’s data remains secure and protected, you are strongly encouraged to use Google Workspace, the university’s preferred platform, or Microsoft OneDrive, for document management and collaboration when doing Stanford University work. (Note: Those who use Stanford Medicine Box may continue to do so.)

Accessing content previously stored in Stanford University Box

Migrated Box content shared internally by Stanford collaborators has likely been automatically reshared with you in Google Drive (or OneDrive).

Box content shared with you by an external collaborator could not be migrated since it did not reside in Stanford's account. If you collaborated on content in Box with an external collaborator, you should ask them to reshare the content and consider moving the collaboration to Google Drive or OneDrive.

If you must transition from a Stanford University Box account to a personal Box account to preserve access to content, keep these points in mind.

  • You must wait for Box to decommission your Stanford University account before you can create a new, personal Box account using your email. This could take up to several months.
  • You should not be an owner of Stanford content in Box through a personal Box account. Instead, to ensure the Stanford content you own remains secure, store it in one of the university’s fully supported file-sharing platforms: Google Workspace or OneDrive.


If you have questions, please get in touch with your local support team or submit a Help request.

Learn more

Share Feedback

DISCLAIMER: UIT News is accurate on the publication date. We do not update information in past news items. We do make every effort to keep our service information pages up-to-date. Please search our service pages at