The new Research Lab Support service, provided by Computer Resource Consulting (CRC) in University IT, is specifically designed to assist with operational and strategic IT support for research endpoints.
The service provides IT solutions to support a lab’s day-to-day operations including workstation maintenance and configuration, data management facilitation, and device compliance remediation. Additionally, we can provide guidance and advocacy in facilitating support requests with other UIT services. Our team is dedicated to ensuring that a lab's IT environment is not just functional, but optimized for performance and reliability.
Why choose Stanford's Research Lab Support service?
- Flexible solutions: We work with key contacts to understand the unique needs and pain points related to the technology used for research within each lab. Our service offers IT support that aligns with your lab's goals, ensuring you have the right tools and support to achieve success.
- Expert support: Our team comprises experienced IT professionals who are well-versed in endpoint administration (including Linux) and hardware. From troubleshooting to proactive management, we provide the expertise needed to keep your lab running smoothly.
- Focus on innovation: By offloading IT responsibilities to our team, researchers can concentrate on what they do best—innovating and making discoveries. We handle the technical details so you can dedicate more time to your research.
What early adopters are saying
Here's what some of our early adopters are saying about their experience with the Research Lab Support service:
"The Research Lab Support team has provided exceptional support for our Linux workstation and lab computing environment that is not supported by any other entity at Stanford. They are professional, knowledgeable, and timely. The Research Lab Support team has learned the quirky specifics of the software tools and compute environments that we use and develop in our research. They ensure that our operating systems, compute environments, and software tools are up to date, help us maintain backups and retrievals, and keep our productivity up by ensuring that we have no downtimes on our lab machines."
– Dr. Kalanit Grill-Spector, Psychology Department Chair, Lab Director, Stanford Vision and Perception Neuroscience Lab
"SDSS is partnering with UIT and the CRC Research Lab Support Service team to provide consultative support together with a reliable technology support model for our shared labs. This new service delivers immediate value by allowing our shared research lab team members to focus more of their time toward their research, benefiting the school and the University."
– John Freshwaters, CIO, Stanford Doerr School of Sustainability
Get started today
Whether you're setting up a new lab or looking to enhance the performance of an existing one, our team is ready to assist you. We are committed to empowering your lab with the right IT solutions so that you can focus on the important work you do.
For more information or to request a consultation, visit Stanford Research Lab Support service.
