AT&T Ending Email-to-Text and Text-to-Email

Do you ever use the email-to-text or text-to-email feature with your mobile device?

If you’re an AT&T customer—or if your collaborators are—it’s time to plan for another method.

Starting June 17, 2025, AT&T customers won’t be able to use email to send or receive texts. (And those who have AT&T Wireless won’t be able to use email to send you a text or use text to send you an email.)

Who should discontinue email-to-text/text-to-email?

Please take steps now to discontinue use of email-to-text/text-to-email, if you (or your school/unit members):

• Have AT&T as a mobile service or wireless provider
• Use or rely on email-to-text or text-to-email

Note: This is especially important if email-to-text/text-to-email is part of your critical work processes, such as emergency notifications or business workflows.

Discontinuing use may require you to set up workarounds or alternative methods. For work-related help or consultation, please submit a Help request.

What if I’m not an AT&T customer?

While AT&T is one of the first carriers to give a sunset date, many carriers are trending in this direction—including Verizon and T-Mobile. Primary reasons for this discontinuation include lack of reliability and security.

This means anyone who currently uses or depends on an email-to-text/text-to-email feature should take steps to reduce this reliance, even if you’re not an AT&T customer. 

Learn more or get help 

For additional questions, please refer to AT&T documentation about this change or submit a Help request for UIT.