Power outages of any duration can impact the entire community. Whether planned or unplanned, it is important to not only have the knowledge of what to do, but to also have readily accessible resources.
- Understand how a power outage may affect all of your IT services.
- Prepare a recovery process plan for the time that power is restored.
- Use a UL-rated surge protector for every computer in the office (and at home) to avoid damage from power surges or when power is restored. Alternatively, while the power is out, unplug devices that are not protected by a surge protector, so they are not prone to damage once power is restored.
- Keep your mobile phone charged, or keep a backup battery pack to recharge.
- Configure your mobile phone to enable Voice over Wi-Fi Calling.
- Backup important files to Google or OneDrive, ensuring they are accessible from anywhere; Use CrashPlan (where available) to backup your computer.
- Familiarize yourself with basic services like webmail, Office Online, and Slack, so you can work from anywhere, if needed.
Building Manager and IT Staff preparations
- Take an inventory of all IT services under your purview.
- Learn which buildings have generators, and which do not.
- Confirm if the Telecom Rooms (TRs) are on the generator.
A few quick facts about underlying IT infrastructure
The network backbone is the fabric that connects data centers and Electronic Communication Hubs (ECHs) to buildings across campus. On the historic Stanford campus, 95% of all buildings connect to two different ECHs.
All University IT (UIT) data centers and ECHs have an uninterrupted power supply (UPS) and generator. There is a 24-hour runtime on generators, and UIT Technical Facilities is on the P1 list for refueling. To assist in refueling generators, Land, Buildings & Real Estate (LBRE) has diesel fuel on-site, as well as trucks to distribute the fuel.