Skip to content Skip to site navigation Skip to service navigation

Hardware Program Learning Center

Materials to help you get started with placing an order or managing a request

Guide for Placing Orders

Whether you're placing an order for yourself or someone else on your team, follow these three simple steps below.

1. Access the Hardware Request Portal

Accessing the Hardware Request Portal begins with understanding your local organization's guidelines. Depending on your organization, you may be allowed to access the portal directly to submit an order; some organizations may require that the portal is accessed only by select local teams. The following pages are the starting points for those participating in the program:

Not sure about guidelines for your organization? Check with your department administrator or local IT about requesting a free consultation with the hardware program team.

2. Select computer, monitors and/or accessories

Choose from the recommended hardware options within the portal. Depending on your organization's guidelines, custom orders may require certain approvals. 

3. Track your order

Once you submit the order, you can follow its status and communicate with the assigned technician through "My Tickets" in the Services and Support Portal. 

Go to the Services and Support Portal

For fulfillers, please use this Guide for Fulfilling Orders. (login required)