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Web Store Instructions

  1. Have the following information ready before you follow the link to “order” or to enter the Software Licensing Store:

    • Your SUNet ID and password

    • If you are purchasing for someone else, you must have the SUNet ID of the person for whom you want to purchase the software for.  User needs to have logged in (“verified”) within the past year.  To do this, user must go to the Stanford Software Licensing Webstore and authenticate, then logout.

    • The version of the software you wish to obtain.

    • Your account number (P-T-A-O), including ORG., and information about who approves on that account (name, email, phone number). Before you place your order, you must contact the financial manager for a VALID PTAO to be charged and get their approval of your order.  The charge will appear on the financial manager's IT Services statement.

    • Your PI’s information (name, email, phone number).

    • Other information that’s specific to your various software purchases:

      • Machine Name

      • The operating system on the machine

      • Location of Machine

      • Stanford-owned or personally-owned

      • IP addresses and/or ranges (If you are purchasing a shared device license)

  2. Go to the webstore to place an order.

  3. This will take you to a webauth form, enter your Sunet ID and Password.  You will arrive at the welcome page.

  4. Click on the name of the software you wish to purchase on the bar above the Announcements.  You will be presented with various configurations and versions.  Select the version, platform, configuration you need and “add to cart.”

  5. In the cart under the Proxy Order section, please select whether you are purchasing for yourself or for another eligible person who has previously logged into the store.  If you select “I am placing this order on behalf of”, you will need to enter their Sunset ID in the space provided, not email address.

  6. If your user is new to our webstore, please make sure your user’s SUNet ID is verified in step 1 above prior to placing the order.

  7. Then select “Check Out”. This will take you through a series of questions. Input the information you prepared before you logged in. You will input information about your purchase, and about how it is to be billed.  For billing address, use your department address. NOTE: the P-T-A-O account information must be upper case to be accepted.  Please follow the required format as indicated in the form.

  8. Once you submit the order (“proceed with order”) and after the order is automatically approved, you or the person for whom the software has been purchased will receive an email (from Stanford University -- Software Licensing <, a link and an instruction to download the Software.  Your user (username) will see activation key and installation instruction.  For Proxy Order, only the person (user/username) who you place an order for and who will be using the software,  will see activation key/installation code and instruction. 

  9. If you make mistake on the order, please contact Software Licensing – as soon as possible so that we can cancel your order or transfer your order (if possible). Do not install the software.  

  10. Please read “Order Approved Retrieve Your Software 1-2-3” and someone ordered software for me – how to get it… Instructions to find your software and license key in our home page.

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Last modified April 27, 2020