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Service Rate Changes for FY24

Monday, June 19, 2023

Beginning Sept. 1, 2023, rates for several technology services provided by University (UIT) will increase between 2.5% and 5%. The new rates will be reflected in the rates section of the UIT website. Until then, we encourage you to check this page about fiscal year 2024 (FY24) changes to ensure that you have accurate service-level information.  

Why are rates changing?

In keeping with the university’s salary program, FY24 rate changes will fall within a similar range. As well, many other factors influence rate adjustments, including:  

  • Advances in technology
  • Demand for and use of our services
  • Licensing and software subscription fees
  • Operational service quality improvements
  • Continued inflationary pressures impacting service delivery costs

How can I learn more?

Remember to find details about specific FY24 rate changes on this page, or view all current rates on the UIT website. 

For questions about UIT services, please reach out to your local IT support or submit a Help ticket.

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DISCLAIMER: UIT News is accurate on the publication date. We do not update information in past news items. We do make every effort to keep our service information pages up-to-date. Please search our service pages at