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How to Request New, Change or Cancel VDI Service

University IT (UIT) is transitioning the ordering process for Virtual Desktop Infrastructure (VDI) from OrderIT to a more modernized ordering system. This enhancement is part of a multi-year project to streamline the ordering process for all University IT services. 

Request New VDI Service

Note: Requests for Virtual Desktop Infrastructure (VDI) will now require approval routing unless the requestor has the Request Approver role for the PTA/cost center being used for the order. Visit How to Request Authority for Ordering and Reporting to learn more.

Follow the steps below to request new VDI service.

  1.  Visit Add VDI Service.
  2. Login with your SUNet ID and password (if prompted).
  3. Complete the Subscriber Information by selecting the organization with which the service will be affiliated and for whom you are ordering the service.
  4. Complete all required fields for VDI Ownership & Access, VDI Configuration, and Billing Information, as applicable.

  5. After you have completed all of the required (*) fields, click the Order Now button if you are ready to submit your request.​​

Change or Cancel VDI Service 

Follow the steps below to change or cancel VDI service.

  1. Visit Change or Cancel VDI Service.
  2. Login with your SUNet ID and password (if prompted).
  3. Enter the Asset Number for the account you want to request a change or cancel of service(do not include prefixes). To search for your account, tab out of the field
  4. After you have completed all of the required (*) fields, click the Submit button if you are ready to submit your request.


 

Last modified December 8, 2023