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Server Hosting — Main Campus: Shipping and Receiving Instructions

Business Documents for Server Hosting — Main Campus

Shipping and Receiving Instructions for Forsythe Hall

(Appendix B to Service Description document)

These instructions apply equally to delivery and pick-up.

The carrier must comply with this policy.  Delivery will be refused if the policy is not followed.

University IT cannot be held liable for equipment found damaged after delivery.  We will look for obvious signs of freight damage.  We reserve the rights to refuse packages we feel were damaged in shipment.

University IT cannot be held responsible for shortfalls in delivery or confirm what we received.  Even if the customer provides an itemized list of the materials, we are not qualified or familiar enough with the equipment to confirm complete delivery.

The Loading Dock is locked and unmanned.  Upon arrival pick up the phone next to the door and notify the staff member you have a delivery for Forsythe Hall.  

Hours of operation are Monday through Friday, from 8am-12N and from 1pm-4pm.  We may refuse delivery or pick-up outside of these time frames.

The address of the computer center is:

Stanford University
Forsythe Hall, Room115
275 Panama Street
Stanford, CA 94305-4140

The shipping label and bill of lading must include the following information:

  • The Stanford purchase order number(s).
  • Customer contact information. That is, the name and telephone number of the person you want notified of the delivery. This must be someone in the client’s organization — not the Buyer. This also gives us someone to call if we have questions, or in the event of a problem.

All deliveries are inside deliveries to the first or second floor. The drop-off point will be determined by Technical Facilities. The carrier must provide sufficient manpower, tools, pull straps, hand carts, and threshold plates needed to unpack and deliver equipment to its assigned area.

A lift gate is required for unloading/loading.

Access to the loading dock is off-set from the building and sometimes difficult to see. 

Small truck (30 feet or less in length including the cab) may use the loading dock. The dock will not accommodate a tractor-trailer.

Large trucks (over 30 feet in length) must park in front of the building and use the front entrance for pick-up/delivery. In this case, the trucker must provide Plyron or Masonite sufficient to cover the brick foyer in front of the building.  This material will protect the bricks from cracking under the weight of the equipment and safeguard the hardware from harsh vibration. Approximately 80 feet of material is needed to cover the distance from the drive-way to the front entrance. This is required ONLY if the front entrance is used.


Last modified May 7, 2020