Connecting Your Cable Box

Need help? You can get it 24/7:

During business hours (Monday–Friday 8 a.m.–5 p.m.), call 5-HELP (650-725-4357), press Option 3.
All other times, call 5-HELP (650-725-4357), press Option 2.

If you have standard digital service (dark gray cable box), use these setup instructions:

DCT 2000 or 2500 [PDF]

If you are connecting to HD TV (silver cable box), use these instructions:

DCT 6200 or 6412 [PDF]
DCH 6200 or 6416 [PDF]

Last modified December 9, 2015