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Internet Service Model and Policy for Independent Third Party Vendors at Stanford

Stanford third-party vendors must use a separate network for Internet Service not connected to Stanford unless they are using PCI SSC validated P2PE devices approved by the Stanford Merchant Services Team. Please note the Service provider or the Stanford Merchant managing the service provider must obtain approval from the Merchant Services team and the PCI compliance team even if they are using the Merchant Services approved P2PE devices to use the Stanford network. If third-party vendors are not using validated P2PE devices, University IT has built a “point of entry” for use to obtain internet service from Comcast located at 319 Oak Road within the IT Services managed space known as NDCCH. 

This Service is demarcated from the Comcast supplied cable modem with ethernet ports and runs through a vendor-ordered Stanford dark fiber circuit to the vendor’s building service location. The third-party vendor is responsible for the purchase and maintenance of the network switches required to interconnect to this Service. This equipment is required to convert the Comcast copper-based ethernet service to fiber and back again to the copper-based ethernet service in your service location.

Service ownership is as follows for Service problems:

  • Stanford University IT will repair any fiber tie issue associated with the Service
  • The third-party vendor is responsible for the purchase and maintenance of interconnecting switches (see Recommended Switches)
  • Comcast owns and maintains the cable modem and associated Internet Service. Please note that Comcast provides an option for the customer to purchase and install their own cable modem.

PCI Compliance

All vendors that handle financial transactions--including Point of Sale systems--- are expected to be PCI compliant. More information on third party security can be found on the University IT website: https://uit.stanford.edu/security/asp

Service Ordering Procedures

The third-party vendor should follow the procedures below to establish Internet Service for Point of Sale systems: 

  1. Order Comcast service to be delivered to 319 Oak Road, Stanford, CA 94305
  2. Purchase two switches or Single-mode media converters, short or medium range with LC interface or *equipped with single-mode fiber SFP's
    • *Recommended Switches: Communication Services will provide specifications upon request. 
  3. Order a fiber circuit from 310 Oak (12-696-1.14) to their campus location (Qd-Bldg-TSO) - (e.g., McMurtry Cafe- 07-090-1019B)
    • The cost for the fiber circuit is $666 to install (OCC) and $113/month (MRC). Order Management can assist a third-party vendor with a valid Stanford account to place Work Order for the fiber circuit on request. 
  4. Plug-in fiber-equipped switches on both ends through fiber. Plug an Ethernet port into the Comcast cable modem (supplied by Comcast)

University IT Contact Information

Third-party vendors can contact the following persons in University IT with questions or to schedule an engineer for fiber connection assistance:

  • Erich Snow (easnow@stanford.edu)
  • Gary Gutfeld (ggutfeld@stanford.edu)
  • Grey Kersey (gkersey@stanford.edu)

Additional Fees

All third-party vendors are charged an 8% infrastructure fee. This is a University fee (not an IT Services fee).

Last modified March 6, 2024