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Stanford University Staff: How to Chat with People from Other Stanford Affiliations Using Jabber

You can use Jabber to talk to people outside of your organization. This means that Stanford University employees can communicate with employees from Stanford Health Care and Stanford Children's Health and vice versa.

How to contact other Stanford University staff

  1. In the Jabber search bar, enter the name or SUNet ID of the person you are trying to contact. 
  2. The Jabber search will provide a list of possible names that match your search term. Hover over the name of the person you wish to contact and then click Start Chat.

How to contact Stanford Health Care (SHC) staff

  1. Do not use the search bar to find an SHC contact.
  2. Create a new contact and enter their SID@stanfordmed.org. (For information on how to create a new contact, see the detailed chat instructions for your operating system.)

How to contact Stanford Children's Health (SCH) staff

  1. Do not use the search bar to find an SCH contact.
  2. Create a new contact and enter the first part of their SCH email address @lpch.org (e.g., jdoe@lpch.org). (For information on how to create a new contact, see the detailed chat instructions for your operating system.)
Last modified June 9, 2017