University IT
Outlook Email and Other Microsoft Services Experiencing Issues
Microsoft reports sustained service recovery and availability. UIT testing and observations continue to show Stanford services are functioning normally and remain stable.
Microsoft is conducting extended monitoring and verifying remaining email backlogs before considering recovery complete. UIT engineers remain in close contact with Microsoft and will keep monitoring the situation.
Next update will be provided Monday morning.
Microsoft reports continued improvements in service availability. UIT testing and observations show that the service is functioning normally, and Stanford email queues have been cleared. Email sent to and from Stanford accounts during the outage has not been lost and was delivered.
Microsoft is still working to mitigate any unresolved issues. UIT engineers remain in close contact with Microsoft and will keep monitoring the situation.
We will continue to share updates as more information becomes available.
Next update will be provided later today.
Microsoft reports it continues to make progress but has not yet shared a timeline for when services will be restored. UIT engineers are in close contact with Microsoft and will keep monitoring overnight. We expect that email sent to and from Stanford accounts during the outage is being held safely and has not been lost. Held messages should be delivered automatically once service is restored.
Next update by 8:30 a.m. PT on Friday, Nov. 13, or when status has changed.
The Microsoft 365 outage affecting our community is a global Microsoft issue, not a problem with our campus systems. Microsoft reports it is making progress but has not yet shared a timeline for when services will be restored.
We expect that email sent to and from Stanford accounts during the outage is being held safely and has not been lost. Held messages should be delivered automatically once service is restored.
Next update by 9 p.m. PT or when status has changed.
Microsoft is making progress toward restoring services. UIT engineers are monitoring the situation and will provide updates as more information becomes available.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview
- Power BI
- Microsoft 365 Apps Admin Center
- Services with Outlook email integration, e.g., page to email, Mailman, Cardinal Fax, and conference room panels to view, join, and schedule meetings
Next update by 5 p.m. PT.
Thursday, Nov. 12, 3 p.m. PT
Most users continue to experience issues accessing Microsoft Outlook email and calendar through the Outlook desktop client, webmail, and webcal. Other Microsoft services and services that integrate with Outlook email may also be affected.
Microsoft is continuing to investigate the issue and work toward restoring services. UIT engineers are monitoring the situation and will provide updates as more information becomes available.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview
- Power BI
- Microsoft 365 Apps Admin Center
- Services with Outlook email integration, e.g., page to email, Mailman, Cardinal Fax, and conference room panels to view, join, and schedule meetings
Next update by 4 p.m. PT.
Thursday, Nov. 12, 1:30 p.m. PT
Most users continue to experience issues accessing Microsoft Outlook email and calendar through the Outlook desktop client, webmail, and webcal. Other Microsoft services and services that integrate with Outlook email may also be affected.
Microsoft is actively engaged and making progress toward service recovery. UIT engineers are monitoring the situation and will provide updates as more information becomes available.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Purview
- Services with Outlook email integration, e.g., page to email, Mailman, Cardinal Fax, and conference room panels to view, join, and schedule meetings
Next update by 3 p.m. PT.
The vendor is reporting a service issue that may affect access to Microsoft services. University IT (UIT) engineers are monitoring the situation and will provide updates as more information becomes available.
Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft 365 Copilot
- Microsoft Defender XDR
- Services with email integration, including page to email, Mailman, and Cardinal Fax
We apologize for the inconvenience. Next update by 1:30 p.m.
