Room Support and Video Conferencing Rates

Room Support Service (Highly Recommended)
Room support Includes remote support via phone hotline, routine room sweeps, in-room documentation, and three incidents per month	$36 per room, per month
Additional incidents Incidents beyond the pooled number of included incidents, for equipment under warranty	$30 per incident

Room Support Service (Highly Recommended)

Room support

Includes remote support via phone hotline, routine room sweeps, in-room documentation, and three incidents per month

$36 per room, per month

Additional incidents

Incidents beyond the pooled number of included incidents, for equipment under warranty

$30 per incident

Video Conferencing Hardware Repair
Repairs for hardware not under warranty	$134 per hour plus materials, first hour free In September 2017, this rate will change to $138.

Video Conferencing Hardware Repair

Repairs for hardware not under warranty

$134 per hour plus materials, first hour free

In September 2017, this rate will change to $138.

Event Support Service
Rent video conferencing equipment	$350 per day
Rent a room enabled for video conferencing	$134 per hour
Hire a technician to set up and troubleshoot video conferencing equipment for your event	$75 per hour for clients with a Computer Resource Consulting (CRC) support contract In September 2017, this rate will change to $80. $99 per hour for clients without a CRC support contract In September 2017, this rate will change to $102.
Hire a technician to run video conferencing equipment during your event	$134 per hour per technician In September 2017, this rate will change to $138.