Operator Services Center

Decades of expertise — trusted by Stanford, every call, every time.

Expert page operators connecting Stanford’s people, departments, and care teams around the clock, no exceptions.

Clinics, labs, pharmacy, radiology, floors, BAT phones, patient status, and doctor contacts.

Secure Spok messaging, pager activation, forwarding, coverage changes, and stat pages.

On-call lookups, escalation paths, schedule updates, and after-hours provider coverage.

Code Blue, STEMI, and all hospital codes — triaged and dispatched with precision.

Right connection every time, including coordination with the Transfer Center, SPARC, and partner call centers.

Connecting doctors to patients without exposing direct numbers. Interpreter connections available.

Evening and weekend referrals for Residential & Dining, Facilities Operations, and Environmental Health & Safety.

Outage plans for power, server, and telephone disruptions across campus and hospitals.