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ServiceNow @ Stanford

Class Sessions

Datesort descending Cost
  • Thu Dec 7, 3:00 pm to 4:30 pm

Class Description

Location: Turing Auditorium (Polya Hall, Room 111)

Presenters and ServiceNow Experts:

  • Kathy Pappas-Kassaras, Program Manager
  • Claudia Dencker, Project Manager
  • Kelly Schnaps Miller, Padma Kapoor, Campus Outreach
  • Barb Koss, Knowledgebase Manager
  • Jon Russell, Analytics and Metrics
  • Vacilis Kollias, Production Support and ServiceNow Reporting

Our focus for this briefing includes:

  • Overall roadmap and plans for 2018
  • Portals and Knowledgebases, including demos
  • Support requests and related security model
  • Production support, production release notes, online training resources
  • Core ServiceNow Reporting, including demo
  • Analytics and metrics, with demo

We look forward to discussing our plans and to receiving your feedback. There will also be time for questions, answers and open discussion.

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Join us through Zoom by visiting:  https://stanford.zoom.us/j/170614186