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Installing Code42 CrashPlan – Windows

The instructions assume that you have obtained an up-to-date installer from your IT support team.

Step 1 — Install CrashPlan

  1. If the folder is compressed, decompress it to get the uncompressed CrashPlan folder.
  2. Double-click the CrashPlan folder (labeled CrashPlanPROe-x64_Win).

CrashPlanPROe-x64_Win folder

  1. Double-click the CrashPlan installer (filename CrashPlanPROe-x64_Win.exe).

CrashPlanPROe-x64_Win.exe file

  1. If prompted for permission to run the installer, click Yes.

Give your permission to run the installer; click Yes

  1. On the CrashPlan Setup Wizard welcome screen, click Next.

Welcome to CrashPlan setup wizard; click Next

  1. Select I accept the terms in the Licensing Agreement and click Next.

Agree to terms; click Next

  1. On the Select Installation Folder screen, check that the folder shown is C:\Program Files\CrashPlan\ and click Next.

Confirm installation folder; click Next

  1. On the Ready to Install screen, click Install.

Ready to Install; Click Install

  1. The installation will now proceed. When it is finished, click Finish.

Completing the CrashPlan Setup Wizard; click Finish

Step 2 — CrashPlan Setup

  1. Once CrashPlan is installed, it will launch and present a “Create your account” setup screen. On that screen, check the box labeled Login with Stanford Single Sign-on.

Create your account; check Login with Stanford Single Sign-on

Generic Installers: If the next screen presents the “Create your account” dialog box, contact your IT support team before proceeding. Your installer is generic; you will need to manually enter the registration and server information. 

  1. Fully Customized Installers:  Your registration and server information is pre-built into your installer. Simply enter your Stanford credentials in the familiar WebAuth screen and click Login.  Do not hit Retry. There may be a short delay.Login via WebLogin
  2. When prompted, enter your 2-step Authentication Code and click Login.

  1. Congratulations! Your CrashPlan configuration is now complete and you can close the control panel window. CrashPlan is now in the process of performing your first backup.
Last modified June 19, 2017