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Please be advised that University IT is in the process of retiring Cardinal Cable TV as a service. We recommend that subscribers migrate to alternative providers prior to July 31, 2023. Stay tuned as we’re in the process of updating the documentation on the University IT website to reflect this change. In the meantime, you may find our FAQ page helpful.

Countdown to Cable TV Service Retirement

May 8, 2023

Cardinal Cable TV Service to Retire in July 2023

February 13, 2023

University IT is Stanford's cable television service provider. Called Cardinal Cable, the service offers entertainment, sports, news, cultural programming, and educational channels. Stanford offers Cable TV service for faculty and staff residences as well as classrooms and conference rooms.

Features

Stanford's Infrastructure transports television services throughout Stanford's residential and academic environments. The service delivered through the campus infrastructure requires a one-time activation fee with a monthly technology fee to support the operation and maintenance of the system as well as a variety of specialty programming from other sources. Included are both SD and HD programming.

For faculty and staff residences

At Olmsted Terrace, Stanford West, and Welch Road Apartments.

For classrooms and conference rooms

Used by university departments in classrooms and conference rooms, Cardinal Cable provides access to educational and news channels.

TiVo®

Use of a TiVo DVR with a Cardinal Cable subscription requires a separate TIVO subscription. A list of compatible TiVo® DVRs is available.

Designed for

Cardinal Cable TV is available to academic departments/programs, and non-student residents of Stanford West, Welch Road Apartments, and Olmsted Terrace.

Requirements

Service subscription and a Cardinal Cable cable box.

Rates

Cable TV rates

Get started

To order Cardinal Cable TV service:

You can self-install your digital cable box. Cable boxes are available for pickup the day after you submit your order online, at:

  • ID Card Office at Tresidder Union at 459 Lagunita Drive, 2nd floor, next to the Ticket Office [map]
    Monday through Friday, from 8:30 a.m. to 5 p.m. (closed from 12:30 to 1 p.m.)

Leaving Stanford?

You must cancel your service online and return your cable box!

Return your cable box

  • Students should return cable boxes to their Housing Front Desk. A fee of $200 will be charged for equipment if not returned.
  • Non-student residents of Stanford West, Welch Road Apartments, Coaches Corner, Olmsted Terrace, University Terrace, and Faculty Residential should return equipment to Puichon Hall at 169 Searsville Road, Stanford Mon-Fri from 8 a.m. - 3 p.m.  A fee of $200 will be charged for equipment if not returned within 5 days.

Get help

  • Please submit a Help request.
  • For assistance Monday through Friday, 7 a.m. to 6 p.m., call 5-HELP (650-725-4357), and select option 4. After hours and holiday calls are answered around the clock.
  • Stanford Cardinal Cable Television service is monitored 24/7 for performance and component failures. Systems personnel are alerted to failures and will respond to alerts.

Learn more

See also

Last modified April 26, 2023