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ServiceNow @ Stanford

Class Sessions

Date Costsort descending
  • Thu Dec 7, 3:00 pm to 4:30 pm

Class Description

Location: Turing Auditorium (Polya Hall, Room 111)

Presenters and ServiceNow Experts:

  • Kathy Pappas-Kassaras, Program Manager
  • Claudia Dencker, Project Manager
  • Kelly Schnaps Miller, Padma Kapoor, Campus Outreach
  • Barb Koss, Knowledgebase Manager
  • Jon Russell, Analytics and Metrics
  • Vacilis Kollias, Production Support and ServiceNow Reporting

Our focus for this briefing includes:

  • Overall roadmap and plans for 2018
  • Portals and Knowledgebases, including demos
  • Support requests and related security model
  • Production support, production release notes, online training resources
  • Core ServiceNow Reporting, including demo
  • Analytics and metrics, with demo

We look forward to discussing our plans and to receiving your feedback. There will also be time for questions, answers and open discussion.


Join us through Zoom by visiting: