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Using Telephone Features at Olmsted Terrace, Stanford West, and Welch Road Apartments

Use the links below to access step-by-step instructions for telephone features. Note that these features are optional add-ons to your phone line; you must subscribe to a feature in order to have it available on your telephone. Call us at 725-HELP for more information or to add features to your line.

Caller ID — See the phone numbers of calls coming into your phone if you have a Caller ID box or display phone (display equipment not included).

Call Waiting — Answer a call when you're already on the line and switch between the two callers. You'll never have to miss important calls.

Call Waiting Caller ID — See the phone numbers of incoming callers when you're already on the phone (display equipment not included; you must have Caller ID and Call Waiting to use this feature).

Call Forward — Forward your line to ring on another phone within the 12-mile local area — another way to avoid missing important calls.

Call Transfer/3-Party Call — Transfer a call from your phone to any other phone or set up a 3-party conference call.

Speed Call 10 — Allows you to pre-program ten phone numbers which you can then speed-dial from every telephone set in your apartment.

Call Forward Busy — Control where callers are forwarded when you're already on the phone. You specify the forwarding number when you request the feature.

Call Forward No Answer — Control where callers are forwarded when you're not at home or don't answer the phone. You specify the forwarding number when you request the feature.

Last modified June 17, 2014