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Service Changes and Cancellations

Only the subscriber can change or cancel service in your room.

To change or cancel service, visit

When changing or canceling service, note the following:

  • Only the student listed as the subscriber for a particular service may change or cancel that service. Requests completed by a student other than the listed subscriber are not processed.
  • The listed subscriber continues to be responsible for any charges incurred until University IT receives his or her request to cancel the service.
  • Once received, a request to change or cancel service may take five to ten business days to process.
  • Cable TV subscribers must return the cable box to their Student Service Center:
    • Escondido Village housing service center, 859 Escondido Road
    • Florence Moore housing service center, 436 Mayfield Ave.
    • Governors Corner housing service center, 589 Governors Ave.
    • Lagunita housing service center, 326 Santa Teresa St.
    • Stern Hall Housing service center, 618 Escondido Road
    • Wilbur and Mirelees housing service center, 658 Escondido Road
    • Manzanita housing service center, 661 Escondido Road
Last modified December 10, 2015