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Jabber for iPhone Quick Start Guide

The instructions on this page apply to Cisco Jabber version 11.5. For those who have upgraded their Cisco Jabber to version 11.7, see the Cisco Jabber for iPhone 11.7 Quick Start Guide. Note that not all features are supported at Stanford.

The Cisco Jabber app allows you to use your iPhone for instant messaging and collaboration. Jabber for iPhone has many of the same features as Jabber for other devices, but not all features are available to all users. If the feature is not available in your department, its control icons are grayed out. 

The navigation drawer allows you to: search for contacts, view and edit your availability status, access your features, edit your settings, and view account information or sign out of your account.

Tap any of the above numbered items to use the navigation drawer. Use the toggle button (three horizontal lines stacked on top of each other) to switch between the navigation drawer and whatever menu item you wish to view. 

  1. Search for contacts.
  2. View and edit your availability status.
  3. Access your features.
  4. Edit your settings.
  5. View account information or sign out of your account.

Custom status messages

Choose your status message, which includes "Available," "Away," or "Do Not Disturb." You may also create your own custom status by tapping "Add Custom Status."

You can create up to three custom status messages for each availability state. Tap Add Custom Status, enter your new status message, and then tap Save

View a contact's profile

  1. Tap Contacts in the navigation drawer. 

    Contacts screen
  2. Tap the arrow next to the name of the person you want to contact. 

    Tap the arrow
  3. The contact's profile appears, which includes their work number, email address, and availability status. Tap the buttons to call or chat with the contact. 

    The profile pops up

Chat window

Chat windows contain contact picture and availability state and collaboration controls.

Chat windows contain contact picture and availability state and collaboration controls.

Collaboration controls

Collab tools screen

Access your collaboration controls by tapping the plus sign to the right of the emoticon symbol within any chat window. Collaboration controls allow you to make a phone call or add a participant to your chat. Depending on your affiliation with Stanford, you may also have the options to hold a WebEx meeting, take and send a photo, share a photo or video, or access your cloud or files.

Call a contact

Note: Video should automatically be enabled whenever you make a call. If it's not and you would like video to be enabled, you might need to configure your settings. Tap Settings in the navigation drawer, then Audio and Video, then tap Send Automatically under Video so the button is blue.  

To call a contact, you can either tap Recents in the navigation drawer for a list of people you have recently contacted and tap their name to call them again, or you can follow the instructions below.

  1. Tap Contacts in the navigation drawer. 

    Click Contacts
  2. Tap the arrow next to the name of the contact you want to call.

    Click the arrow
  3. Tap Call

    Tap Call
  4. Once in the call, there are options to mute yourself, disable video (video is automatically enabled and must be turned off), and to hang up (the red phone button).

Last modified January 23, 2017