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How to Install Stanford Anti-Malware for Mac

Stanford's ESET anti-malware installer automatically uninstalls Stanford's System Center Endpoint Protection (SCEP) if it is installed on your computer.  To avoid performance impact, University IT recommends manually uninstalling any other anti-virus programs you may have before installing ESET. 

Note that this update is not applicable to SLAC users. You should talk to your local IT support team before taking action.

Note: On Dec. 5, 2020, ESET anti-malware software will expire. For macOS computers with BigFix ESET will be uninstalled from your computer and replaced with an advanced cybersecurity tool called CrowdStrike. Learn more »

The Stanford anti-malware service for Macs uses ESET Endpoint Antivirus. This program protects your computer from viruses, adware/spyware, and other malicious software.

Install ESET anti-malware

  1. Download and run the ESET anti-malware installer.
  2. When the Welcome window is displayed, click Continue.

    Welcome window
  3. If you are prompted to select a destination, choose your hard drive as the destination to install ESET and then click Continue.

    Screen to select destination
  4. Click Install to start the installation.

    Screen to click Install to start installation
  5. Enter your administrator name and password for your computer and then click Install Software.
    Note: The installation can take a minute or two.

    Screen to enter your password
  6. When the software has finished installing, click Close.

    Screen showing installation was successful
  7. If your computer is running macOS High Sierra (v. 10.13) or later: a System Extension Blocked message displays. Click Open Security Preferences.

    Screen showing that system extension is blocked
  8. macOS High Sierra (v. 10.13) or later users: If you see a notification that says your computer is not protected, click Open System Preferences and allow the system extension by following the System Preferences step below. Then, click Restart to restart your computer.
    Note: See ESET system extension blocked in macOS High Sierra (10.13) and later for step-by-step instructions.

    Screen saying computer is not protected
  9. The  System Preferences > Security & Privacy panel opens with the General tab selected.  Click Allow. (You may need to click the padlock icon at the bottom of the screen in order to make this change.)
    This setting is only available for 30 minutes after installing ESET.

    Image of system preferences panel
  10. If a notification screen states that system software was blocked from loading, select the checkboxes and click OK.

    Screen saying software was blocked from loading
  11. macOS High Sierra (v. 10.13) users: You may be prompted to activate ESET with a license key. Close the window; ESET will work normally.

    Image of activating ESET with a license key
  12. macOS Mojave (10.14) users: you will see a notification saying that your computer is not fully protectected.
    1. Click Open System Preferences and click the Privacy tab.
    2. Click Full Disk Access and the + icon to add ESET Endpoint Antivirus to the Allow list.
    3. Do not restart your computer in this step.  Exit System Preferences first and then restart your computer.

    Note: See Allow your ESET product access to user protected data on macOS 10.14 Mojave for step-by-step instructions.

    Notification saying that computer is not fully protected
  13. The ESET anti-malware icon ESET icon appears in the upper-right corner of your screen.  

Scan your computer

ESET constantly monitors system activity and automatically scans files that have been downloaded from the web or email. However, you may want to run an initial scan when you first install ESET.

  1. Click the ESET icon ESET icon in the upper-right area of your screen and then click Open ESET Endpoint Antivirus.

    Image of ESET endpoint antivirus screen
  2. In the Computer scan tab, click either Smart scan for a default scan, or click Custom scan to set your own parameters.

    Image of ESET computer scan options
Last modified November 30, 2020