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More about Cloud Storage Backup

Cloud Storage Backup is a cost-effective solution for customers who prefer not to use the TSM Backup and Recovery Service (BaRS). An essential factor to the lower cost of cloud storage is that there is no backup software. The system administrator or the application administrator can write scripts using native OS commands like rsync.

Cloud Storage Backup is not a true backup solution. Since the data is copied, there is no indexing of data.

Usually the client is responsible for writing and maintaining of the script but this can be handled by the Compute and Storage team.

Scheduled maintenance

  • The window for scheduled maintenance is on Sunday between noon and 6 p.m.
  • Scheduled maintenance, required for reconfiguration of the Riverbed appliance, is performed about two or three times a year.
  • Hardware is refreshed regularly on a rotational basis at the end of the warranty cycle or about once every three years.
  • Change Management requests will be submitted for any scheduled maintenance.

Cancel service

To cancel the Cloud Storage Backup service, submit an OrderIT request. Be sure in provide the name of the machines that should no longer be backed up.

Last modified June 10, 2016