Skip to content Skip to site navigation

How to Change or Cancel Your Cable TV Service

Please be advised that University IT is in the process of retiring Cardinal Cable TV as a service. We recommend that subscribers migrate to alternative providers prior to July 31, 2023. Stay tuned as we’re in the process of updating the documentation on the University IT website to reflect this change. In the meantime, you may find our FAQ page helpful.

To stop cable TV service and avoid further charges, you will need to change or cancel your service online and return your cable TV box. For subscribers with bundled services (i.e., internet and cable TV), you can submit a change service request to only remove the cable TV service from your bundle.

To cancel or change your cable TV subscription before the service retires on July 31, 2023, complete the following steps: 

  1. Submit a cancel or change service request:  
  2. Return your cable TV boxes. If the equipment is not returned, you will be charged a fee of $200.​
    • Drop off location: Puichon Hall at 169 Searsville Road, Stanford. Please use the doorbell when you arrive. 
    • Hours of operation: Monday through Friday, from 8 a.m. to 3 p.m.


Last modified May 4, 2023