Email Service Slow

9:45 AM: University IT confirmed that the email service issue was caused by problems with CENIC's California Research and Education Network (CalREN), which is used by some Microsoft clients – including Stanford – to reach Microsoft services. CENIC corrected the issue on its network and email services are operating normally. If you experience any additional issues with email, please submit a help request. 

9:30 AM: Microsoft is experiencing similar issues with other of its west coast clients and is working to isolate and correct the problem. Updates to follow.

9:00 AM: Clients continue to experience delays accessing and using email services both through webmail.stanford.edu and other email applications (e.g., Outlook, Apple Mail). The issue appears isolated to connections from the Stanford network. Access from non-Stanford network locations (via other network providers) appear to be working normally. Engineers are continuing to work to isolate the issue. Updates to follow. 

8:30 AM: Additional reports indicated issues with other services (e.g., Oracle Financials, Axess). Engineers troubleshooting network equipment, bypassed faulty equipment, which seemed to restore normal service except to email. Clients continue to experience delays accessing and using email services. Updates to follow.

8:00 AM: University IT is receiving reports that Stanford's email service is responding slowly.  Clients are experiencing delays accessing and using email services both through webmail.stanford.edu other email application (e.g., Outlook, Apple Mail). Engineers are working to determine and correct the issue. Updates to follow.