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Announcements

Special Edition Product Red iPhone 7 and iPhone 7Plus

March 22, 2017

To commemorate the 10 year partnership between Apple and Red, an organization that helps fight AIDS, Apple will sell a red, aluminum body iPhone7 and iPhone7Plus in 128GB and 256GB models.  This model is a special edition and will only be sold for a limited time. It is currently available through University IT’s Mobile Device Services.

Now Available: iPad Pro 128 GB

November 19, 2015

The new iPad Pro 128 GB is now available with AT&T and Verizon in space gray, silver, and gold. 

The Apple Pencil for iPad Pro is $99. (When ordering, please include it in the special instructions field. Currently, there is not a drop down option.)

The Apple Smart Keyboard for iPad Pro is $169.99. (When ordering, please include it in the special instructions field. Currently, there is not a drop down option.)

December Holiday Schedule for Mobile Device Services

November 19, 2015

All orders need to be placed no later than Monday, Dec. 14. This will ensure that your order will be delivered before winter closure (Dec. 21- Jan. 3).  Normal ordering timelines will resume Monday, Jan. 4.

iPhone 6s or 6s Plus Shipping Updates

November 2, 2015

Shipping for the iPhone 6s and the iPhone 6s Plus (all colors) is 7-35 business days after your order has been placed with the carrier.

Shipping confirmations will be sent to the department contact as soon as we receive information from carriers. We will not have order status information prior to confirmation.

  • Upgrade orders for non-eligible wireless numbers will require further approval before processing due to the higher cost.  To check a user(s) eligibility status, please submit a HelpSU ticket as soon as possible, providing the wireless numbers.
  •  Request category: Mobile Device, Request Type: OrderIT - check device discount eligibility. 
  • A Transfer of Liability (TOL) is a wireless number transfer from a Personal Service Plan Account to Stanford University within the same Carrier.  This may cause a delay in shipping.
  • A Port is a wireless number transfer from one Carrier to a different Carrier.  This type of order may cause a delay in shipping.
  • Ensure that an accurate street and building address is provided.
  • Ensure color selection and size selection are accurate.
  • Given the limited supply of devices and the high volume of orders, any Rush Orders will be processed as Standard Orders.
  • Each Carrier (AT&T, Sprint, and Verizon) receives different inventory levels directly from Apple, therefore shipping timeframes will vary across Carriers.
  • There may be a  unforeseen delays with all other orders due to the overwhelming demand of the new iPhone. 

As of August 1, 2015 AT&T has increased the upgrade fee to $45.00  for smartphones and tablets

As of September 25, 2015 AppleCare+ has increased the one time purchase price to $129.00 for the iPhone 6s and 6s Plus

AT&T Upgrade Fee, AppleCare+ Increases

October 15, 2015

AT&T has increased the upgrade fee to $45 for smartphones and tablets.

Also, as of Sept. 25, AppleCare+ pricing for the iPhone 6s and 6s Plus has changed.

AppleCare+ for iPhone 6s and 6s Plus is now $129, with a service fee of $99.

AppleCare+ for iPhone 6 and earlier models is $99, with a service fee of $79.

AppleCare+ can be purchased when ordering all AT&T, Sprint, and Verizon devices through OrderIT.

AT&T Buyer's Remorse Policy

October 15, 2015

Cancel service or return/exchange equipment (cellphones, iPads, data cards) for a full refund, less any applicable restocking fee, within 30 days of ship date.

Verizon Bills One Month in Advance

September 25, 2013

Verizon customers: Verizon charges customers one month in advance for all services. For new lines of service, your first month's bill will be higher than future bills because Verizon includes both the current month's and next month's charges.